Minimalist bathroom sink with stone countertop, wall-mounted faucet, hanging pendant light, soap, brush, and folded towels.

Viewing Services

Can't attend property viewings in person? Our comprehensive House Viewing Service acts as your trusted representative, thoroughly examining potential homes and providing detailed reports so you can make confident decisions from anywhere.

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Our Viewing Process

  • We start with an onboarding call or chat to understand exactly what matters most to you in a property. This might include specific requirements about natural light, noise levels, storage space, or particular amenities.

  • We handle all communication with landlords or letting agents, scheduling optimal viewing times and asking preliminary questions based on your concerns.

  • Depending on the property owner's permissions, we provide:

    • Live video calls where you can direct our viewing in real-time

    • Comprehensive video recordings capturing every aspect of the property

    • Detailed photography focusing on both highlights and potential concerns

  • Our team conducts a methodical evaluation of each property using our standardized criteria while also addressing your specific priorities.

Property viewing report form with sections for property address, viewing details, agent, and report conductor. Includes property overview options for type, floor level, condition, furnishing, orientation, size, layout, year built, and style. Interior assessment table with condition ratings for various rooms like entrance, living room, dining area, kitchen, and bedrooms.

Our Comprehensive Reports Include

    • Property type and age

    • Overall condition assessment

    • Complete inventory of furnishings

    • Room dimensions and layout functionality

    • Heating system efficiency and insulation quality

    • Energy performance indicators

    • Appliance brands, age, and condition

    • Furniture quality and wear level

    • Décor condition and recent renovations

    • Cleanliness standards throughout

    • Moisture assessment and potential mold risk areas

    • Security features (door locks, window security, alarm systems)

    • Noise insulation between rooms and from outside

    • Natural light direction

    • Building structural condition

    • Facade maintenance

    • Garden/outdoor space usability and maintenance requirements

    • Parking availability and security

    • External storage options

    • Building access security

    • Safety assessment based on local knowledge

    • Ambient noise levels during the visit

    • Proximity to essential amenities

    • Transport connections with walking times

    • Local community atmosphere

    • Video call or

    • Video Recording of the visit

    Depending on the availability, we strongly suggest clients avoid places that don’t allow video calls as it represents potential issues

    • Honest evaluation of property strengths and weaknesses

    • Comparison with similar properties in the area

    • Identification of items that could potentially affect your deposit return

    • Negotiation points for the contract or rent

    • Suggested modifications or clarifications to request

Transparent, Region-Specific Pricing

We currently operate exclusively in Newcastle, Edinburgh, and Durham, allowing us to provide highly specialised local expertise in these markets. Our team members are deeply familiar with these cities, their neighbourhoods, universities, and rental trends.

We offer tailored pricing based on your chosen location, reflecting our team's local market conditions and travel requirements. All prices include our comprehensive service with no hidden fees.